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Instructions

Instructions
for servicing

Servicing an AQUANTIS comes down to two operations: replacing the plates as they are consumed and removing scale. There are no cartridges, membranes or post-filters in the design — nothing to swap on a calendar.

01 — Models

Instructions by model

The servicing routine below applies to the model marked in the card. The appliances differ in how the electrode block is assembled, so each has instructions of its own.

  • The AQUANTIS Basic device — stainless steel body with a touchscreen

    AQUANTIS™ Basic

    The base model: seven plates of seven metals, with current controlled independently on every channel.

    • 7 plates
    • 7 metals
    • No cartridges or membranes
    View the instructions
02 — Two operations

What servicing consists of

Both operations are done in place and require neither opening up the housing nor calling out a technician.

AQUANTIS Basic cut away: the seven plates of the electrode block, the water circuit and the control board
  • 01

    Replacing the plates as they are consumed

    The plates give up metal to the water — that is how the device works, not how it wears out. The set is replaced as it is consumed: by the state of the plates, not by the calendar. The inert electrodes in other appliances are not consumed simply because they give up nothing.

  • 02

    Quick access to the plates, and cleaning

    The plate block opens without taking the housing apart: inspecting the set, replacing it and clearing scale takes minutes. Scale is a normal consequence of working with mineralised water, and it is cleared right where the plates sit.

03 — What is not here

No consumables in the usual sense

Three items that make up a recurring expense in other solutions are absent from AQUANTIS as a class.

  • Cartridges

    In reverse-osmosis systems they are changed four times a year. Here there are none — the design has no filter modules.

  • Membranes

    The device does not split the water into streams or screen out dissolved substances, so it has no need of a membrane assembly.

  • Pre-filtration

    The device connects straight to the mains supply. No filter is needed ahead of it — that is the whole point of running on local water.

04 — For comparison

What has to be done by hand in other solutions

TechnologyManual servicingConsumables
Reverse osmosisModule replacementCartridges every 3 months
Alkaline ioniserFlushingYes
Hydrogen generatorRinsing the flaskNo
Multi-plateDraining sediment, cleaning electrodesPlate replacement, flushes
AQUANTISPlate replacement, scale removalNot required

A comparison by technology type. Servicing routines for specific models vary between manufacturers.

05 — Questions about servicing

What people ask

How long do the plates last?
The plates are consumed — that is the physics of the process, not a defect. It is precisely because they give up metal to the water that the device works at all. The set is replaced as it is consumed, not on a calendar term.
Do I need a filter ahead of the device?
No. The device connects straight to the mains supply and needs no pre-filtration. That is the point: you use the local water of your own place rather than water brought in.
Where does the scale come from?
It is a normal consequence of working with mineralised water. Scale is cleared through the same access to the plate block that is used to replace the plates — no separate procedure is needed.
Can I service the device myself?
Yes. Both operations are done without taking the housing apart and need no tool to open the device. The procedure is supplied with the appliance.

First step

Living water for a new generation

We will walk you through the device, what comes in the box and how delivery works. No obligations.

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AQUANTIS™ is a household drinking-water preparation appliance. It is not a medical device and is not intended for the diagnosis, prevention or treatment of any disease. Mode names describe the mineral profile of the prepared water and are not indications for use. The materials on this page are for information only and do not replace professional advice. Individual results may vary.